How Do I Know If My Order Is Confirmed?

You should receive an email confirmation stating that your order was confirmed or you will get an email from our support team informing you that your order is already being processed. You can also opt for a WhatsApp ticket. Please feel free to reach out in case of any issues by clicking on the chat icon.

Note: If you encounter an error upon booking, the 1st thing to check is if a payment has been processed on your selected payment method. If there was a payment processed, you may reach out to our Customer Service team through WhatsApp using this number: +971 50 336 9944 or send an email to: so we can confirm if your order was successfully processed or not.