Reschedule policy for any TicketsToDo experience depends on the attraction’s cancellation policy. If an experience allows cancellation, then we may be able to reschedule the experience. However, if an experience cannot be cancelled after the reservation is made, then we will not be able to reschedule the experience.
If you are aware of the cancellation policy of the experience (noted below ratings on the experience page) and refund/cancellation is allowed, then you can contact our support team to help reschedule the experience. You can WhatsApp us on this number: +971 50 336 9944
Or send an email to: support@ticketstodo.com for help on rescheduling.
If the cancellation policy is strict then unfortunately, we will not be able to accommodate your request.