You should receive an email confirmation stating that your booking was confirmed.
If you encounter an error upon booking, the first thing to check is if a payment has been processed on your selected payment method. If there was a payment processed, you may reach out to our Customer Service team through WhatsApp using this number: +971 50 336 9944 or send an email to support@ticketstodo.com so we can confirm if your order was successfully processed or not.