How do I know if my booking is confirmed?

You should receive an email confirmation stating that your booking was confirmed.
If you encounter an error upon booking, the first thing to check is if a payment has been processed on your selected payment method. If there was a payment processed, you may reach out to our Customer Service team through WhatsApp using this number: +971 50 336 9944 or send an email to so we can confirm if your order was successfully processed or not.